Privacy policy
Mewah Living ("we", "us", or "our") operates this website and is committed to protecting your privacy and personal information.
This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, place an order, contact us, or use our services.
Mewah Living is operated by:
MEWAH LTD
Website: www.mewahliving.com
Email: info@mewahliving.com
1. Information We Collect
When you visit our website, make a purchase, or contact us, we may collect the following information:
Personal Information
- Full name
- Billing address
- Delivery address
- Email address
- Telephone number
- Order details
- Payment information (processed securely through third-party payment providers)
Website Information
We may automatically collect certain information when you browse our website, including:
- IP address
- Browser type
- Device information
- Pages visited
- Website usage information
- Cookies and similar technologies
2. How We Use Your Information
We use your personal information to:
- Process and fulfil your orders
- Arrange delivery with our suppliers and delivery partners
- Communicate with you about your order
- Provide customer support
- Process payments
- Improve our website and customer experience
- Send marketing communications where you have given permission
- Prevent fraud and protect our business
3. Sharing Your Personal Information
We only share your information where necessary to provide our services.
This may include:
Suppliers and Delivery Partners
Because we operate using a direct supplier fulfilment model, we may share relevant delivery information with trusted suppliers and logistics partners so they can process and deliver your order.
This may include:
- Name
- Delivery address
- Contact details
- Order information
Service Providers
We may also share information with trusted service providers such as:
- Payment processors
- Website hosting providers
- Analytics providers
- Email marketing platforms
- Customer service tools
These providers are required to handle your information securely.
4. Payments
Payments are processed securely through third-party payment providers.
Mewah Living does not store your complete payment card details.
Payment providers process your information according to their own privacy policies and security standards.
5. Cookies
We use cookies and similar technologies to improve your browsing experience, analyse website traffic, and support marketing activities.
Cookies may help us:
- Remember your preferences
- Understand how customers use our website
- Improve website performance
- Provide relevant advertising
You can control or disable cookies through your browser settings.
6. Marketing Communications
With your permission, we may send you emails about:
- New products
- Special offers
- Furniture collections
- Company updates
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or contacting us.
7. Your Data Protection Rights
Under UK data protection laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to certain uses of your information
- Withdraw consent for marketing communications
- Request restriction of processing
To exercise your rights, please contact:
Email: info@mewahliving.com
8. Data Security
We take reasonable steps to protect your personal information from:
- Unauthorised access
- Loss
- Misuse
- Disclosure
However, no online transmission method is completely secure, and we cannot guarantee absolute security.
9. Data Retention
We keep your personal information only for as long as necessary to:
- Complete your orders
- Meet legal and accounting requirements
- Resolve disputes
- Maintain business records
When information is no longer required, it will be securely deleted or anonymised.
10. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites. We recommend reviewing their privacy policies before providing personal information.
11. Children's Privacy
Our website is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, legal requirements, or services.
Any updates will be posted on this page with a revised effective date.
13. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact:
Mewah Living
Operated by MEWAH LTD
Email: info@mewahliving.com
Registered Address:
66 Paul Street, London, EC2A 4NA
Company Registration Number:
17338967